[Infographic] Banking on Digital Banking Power the customer's moments. Everything is connected. Reimagine tech and be agile. By Laura Tsen| 2021-07-16T11:55:50+00:00 27th May, 2021|Insights| Read More
5 habits to develop to become a successful business analyst It’s not an easy feat to become a business analyst. [...] By Abdullah Al Hindi| 2021-06-02T20:29:21+00:00 10th May, 2021|Careers, Insights| Read More
Fintech 2021: Striving for a sustainable future The pandemic brings major disruption across all industries; what should Fintech industry strive to do now in enhancing customer retention in 2021 By Nuralia Mazlan| 2021-04-28T10:33:21+00:00 16th April, 2021|Fintech, Insights| Read More
Outbound call centres solution: How to maximise your calls to drive revenues COVID-19 has impacted many outbound call centres. Due to lockdowns and travel restrictions, businesses steered towards outbound calls to drive more sales and revenue. By Laura Tsen| 2021-04-16T17:53:19+00:00 13th April, 2021|Insights| Read More
Why marketing is so significant in the financial industry Marketing has shifted the dynamics in the financial industry. Learn more about iMoney's marketing practices and their big impact on the financial industry. By Abdullah Al Hindi| 2021-04-13T11:29:20+00:00 9th April, 2021|Insights| Read More
3 New Trends for Business Debt Collection in 2021 3 new trends for business debt collection in 2021: a look at financial recovery trends and what multiple industries have done to push ahead during COVID-19. By Nuralia Mazlan| 2021-07-30T14:16:37+00:00 23rd March, 2021|Fintech, Insights| Read More
The ultimate cloud-based solution to collect unpaid invoices SMEs are suffering from unpaid invoices, cash flow problems, and if this issue is not solved, it would remain a barrier to many businesses succeeding. By Laura Tsen| 2021-07-30T14:15:28+00:00 17th March, 2021|Insights| Read More
Customer retention is the primary driver for lower cost and higher profitability for Malaysian Banks Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity. By Mike Tuama| 2021-05-12T14:14:52+00:00 25th February, 2021|Insights| Read More
5 winning elements of a digital banking strategy A well-executed digital banking strategy will raise financial awareness and literacy, boosting sustainable economic growth to various sectors and segments in Malaysia. By Laura Tsen| 2021-05-12T14:18:18+00:00 23rd February, 2021|Insights| Read More
Self-deception: Getting out of the box with CEO See Wai Hun The role we carry as leaders can at times be clouded with our own self-deception. See Wai Hun explains ways we can control our actions to avoid self-deception and hold accountability for our own actions. By Wai Hun See and Abdullah Al Hindi| 2021-02-23T09:28:09+00:00 11th February, 2021|Insights| Read More