What is Juris Collect?
Juris Collect is an end-to-end enterprise debt collection system that handles early delinquent accounts to late-stage accounts, whilst intelligently employing personalised collection strategies for different customer profiles.
Powered by a robust and advanced workflow engine, Juris Collect automates the entire collection cycle from setting up personalised collection strategies, early treatments activities via omnichannel communication platforms, facilitating collaboration with collection agencies and solicitors, to write-offs, all in a single platform.
It is designed to be flexible and configurable for both retail and corporate collections.
Why Juris Collect?
End-to-end enterprise software for debt collection life cycle
Highly configurable workflow engine with a drag and drop graphical user interface (GUI), that covers everything from early-stage delinquency to final approval of write-off.
It's multi-touchpoints framework allow you to contact customers via omnichannel communication platforms such as predictive dialler, SMS, fax, email or letter.
Increases collection rate through personalisation
Profile customers into different segments – based on various criterias such as type of products, value at risk, geographical locations, DPD, etc.
Create personalised strategies for each segmentation to achieve a more effective collection.
Forecasts self-curing and potential NPL customers with AI
Predict self-curing accounts and potential non-performing loans (NPL) customers by incorporating behavioural scoring using predictive and prescriptive AI analytics.
Leverage on the right pre-emptive measures on different delinquency tracks to maximise collection revenue and provide better customer service.
Maximises revenue collection through a robust Whiz strategy manager
Whiz is the heart of Juris Collect which simplifies the strategy management in a collection process. Effectively create and configure collection strategies, coupled with feedback.
Experiment with different strategies with Champion Challenger to determine the best strategy for each customers.
Connects to external parties for seamless real-time collaboration
Easy integration with external rating systems such as CCRIS and CTOS.
Facilitate real-time collaboration between financial institutions, collection agencies and solicitors through a single, unifying platform.
Juris Collect Conceptual Diagram
Revolutionise Your Entire Collection Lifecycle with Juris Collect
Forecasts self-curing and potential NPL customers:
JurisTech's debt collection software pushes the boundaries by incorporating behavioural scoring that tracks customer behaviour, payments, and contact pattern.
- Forecast self-curing customers: You’ll be able to identify customers that will self-cure and save yourself from investing the organisation’s resources to contact these customers to make a direct request for that payment.
- Predict potential NPL customers: Reduce the risk of loan default or emergence of NPL by taking proper care of customers who begin to experience payment constraints.
Juris Collect is powered by an AI-based self-learning technology which makes better predictions over time as more data is absorbed, with up to 96% accuracy and up to 6 months ahead.
Personalise and automate treatments:
Perform advanced customer segmentation and aging based on the information collected and various criteria.
You will be able to create personalised collection treatments and strategies for each customer segments, while automating the entire process. Coupled with our Whiz strategy manager and Champion Challenger, you will also be able to experiment with different collection strategies and test which works best for your customers.
Reform your collection strategies:
Juris Collect comes with a flexible and effective case assignment engine, for you to assign the cases to the right person at the right time! This allows your workforce to follow up on accounts in a timely manner.
With Juris Collect, you can reform your collection strategies and emphasise a more deliberate collection approach for accounts with 90 or more days of non-payment.
Connect with DCAs:
Connect with debt collection agencies (DCAs) and collaborate real-time through a single, unifying platform.
Juris Agency seamlessly integrates with Juris Collect to provide you with an end-to-end collection and recovery process. It manages all interactions such as automating case assignment, getting real time agency activities and account updates, pullbacks and managing commissions and invoices without any hassle.
Connect with legal firms:
Connect with collection solicitors and collaborate real-time through a single, unifying platform.
Juris Legal seamlessly integrates with Juris Collect to provide you with a straight-through-processing (STP) for collection and recovery process. It manages all interactions between the financial institutions and legal firms, such as automating case distribution, getting real-time legal updates and billing management without any hassle.
Core Functionalities
Ease of Use
- Web-based
- User-friendly
- Drag and drop GUI
- Easy set up to configure collection strategies
Productivity
- 360-view of delinquent accounts
- Real-time analytics dashboard
- Comprehensive reporting such as aging, repossession, promise to pay, MIA movement reports
Distribution Engine
- Collection by CIF or Account
- Perform centralised collection or decentralised collection by branch
Connectivity
- Multi-channel communications with customers
- Designed to interact with other systems
- Integration to external rating systems
Automation
- Smart case assignment engine to collectors and solicitors
- Notifications via SMS, email, system message, letter generation
Smart Decisioning
- Best time and best number to call
- Prescriptive analytics
Compliance
- Shariah compliant
- Multi rate structure support
- Multi-lingual and currency support
Power Juris Collect with AI Capabilities
AI-driven Analytics
Identify possible delinquent NPL and self-curing accounts with AI-driven analytics.
Increase Accuracy
Makes better predictions over time as more data is absorbed.
Personalisation
Perform hyper-personalised collection treatment for different customers.
Explore JurisTech’s Collection Suite
Related Insights
Whiz: Debt Collection Strategy Management Made Easy
Within Juris Collect, our end-to-end enterprise debt collection system, lies a heart named Whiz. Read on to find out the inner workings of Juris Collect.
Debt Collection Made Easy with NexColl: Top FAQs
Have any enquiries about our debt recovery software, NexColl? Read this article here for some of the most frequently asked questions.
Debt Collection Made Easy with NexColl
Still struggling with manual processes? Automate those processes and increase your collection rates with NexColl, a debt collection software made especially for debt collection agencies!
Looking for an automated end-to-end debt collection software?
Other References
We also provide end-to-end management of the customer from loan origination to collection. For more information, you may refer to:
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