Digital customer onboarding platform – Juris Access • JurisTech

What is Juris Access?

Juris Access is a digital customer onboarding platform, that enables financial institutions or companies to create an engaging end-to-end onboarding journey. Built to accelerate your customers' financial-related applications, Juris Access digitally onboards them by facilitating customer acquisition, application, eligibility pre-screening, and evaluation for financial and credit products.

The platform not only features impressive omnichannel digital journeys, it is also equipped with powerful backend engine for internal processing.

Why Juris Access?

A complete digital onboarding process for your customers

Say bye-bye to paperwork and physical documentation in the application process.

Make your customers happy with straight-through-processing by seamlessly integrating with eKYC, OCR, and video conferencing capabilities.

Powerful backend engine

We vouch for painless daily operations with our easy-to-use platform.

Engage in real-time collaboration with third-parties and easily onboard dealers and merchants on a single platform.

a person looking at a digital customer onboarding platform

Maximises revenue through cross-selling

Pre-qualifying engine which provides users the ability to set up cross-selling rules, identify opportunities through predictive analytics, and benchmark sales conversion success.

Increase a customer's lifetime value (LTV) and enhance your market position.

How Does Juris Access Work?

Juris Access is powered with decisioning engines that can assess, process, and score customers to provide instantaneous results. On top of that, have a digital customer onboarding platform that is equipped with a fully reliable customer verification engine (eKYC), that can accurately verify customer's identity. Win your customers within 3 minutes!

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The Heart of Your Digital Onboarding Process

The heart of a digital customer onboarding platform

Let’s Get Creative Together

Every pixel combined tells a story bringing to life your brand's voice and personality. Creating a digital business does not stop after you’ve set up the tech platform, the real game begins after. From front-end designs to building engaging creatives and having professional marketers (powered by iMoney), let us help you digitally onboard your customers and win!

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Impress Customers at their First Touchpoint

Imagine Juris Access, a digital customer onboarding platform, integrated with your financial services bringing greater value to your customers.

a customer applying a car loan on a digital customer onboarding platform

All-in-One Credit Leasing.

Transform the entire customer acquisition journey on an all-in-one integrated platform, with seamless onboarding, from customers to merchants/dealers. Engage with all relevant parties in a single platform.

Personal Loan Made Easy.

Create an intuitive journey for your customers to apply for their preferred personal loan with a straight-through application processes, which incorporates pre-approval steps such as eKYC, digital document submission, quick submission status and application tracking.

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Humanise the Auto-financing Experience.

Remove the long and cumbersome auto-financing application process by providing a 24/7 platform with a seamless and easy application process, personalised product recommendation, complimented by a chatbot to acquire customers.

Personalise the Mortgage Journey.

Simplify the home purchase process with immediate application processes, including the options to view their dream homes virtually and eligibility assessment, to a quick decisioning making from developers and financial institutions.

Power Juris Access with AI Capabilities

Reduce Cost

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Improve the customer conversion and reduce the acquisition cost in sales.

Increase Revenue

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Provide product recommendation, cross-selling, and upselling to customers.

Get Insights

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Predict customer churn and Loan-to-Value (LTV).

FAQs

What is Juris Access, and who is it for?

Juris Access is our web and mobile-responsive digital customer onboarding platform, covering identity verification, eligibility pre-screening and a personalised journey for every applicant. Customers can self-apply for financing anytime, anywhere, while dealers, agents and other third parties can apply on their behalf. Every application then flows into one backend engine as a pre-screened, quality lead, ready for your teams to process.

What is eKYC, and how does Juris Access use it?

Electronic Know Your Customer (eKYC) lets Juris Access verify a customer's identity online, so they can get onboarded from anywhere, anytime, without ever setting foot in a branch. Behind the scenes, it brings together OCR (optical character recognition), landmark checks, biometric face matching, and liveness detection to confirm a real person is present. Each check is scored to reach a pass or fail decision: genuine customers are onboarded automatically, while failed or suspicious cases go to manual review, so you stay fast for good customers and tough on fraud.

What does KYC stand for, and how does eKYC differ from traditional KYC?

KYC stands for Know Your Customer, the process of verifying a customer’s identity. Traditional KYC means branch visits and manual checks of physical documents. Meanwhile, eKYC in Juris Access goes fully digital, using optical character recognition (OCR), landmark checks, biometric face matching and liveness detection to deliver instant, automated onboarding decisions.

Does Juris Access support OCR document capture and automated identity verification?

Yes, Juris Access supports OCR and IDP engines that turn uploaded documents and images into ready-to-use data, so customers never have to enter the same details twice. eKYC verifies MyKad, passports and other IDs with facial recognition and liveness checks, keeping every onboarding fast and secure.

Can Juris Access auto-fill forms, and can business users change forms without developers?

Yes, Juris Access auto-fills forms using pre-existing data and intelligent document processing (IDP) from uploaded documents, reducing user fatigue and increasing data accuracy. With the built-in low-code, no-code form builder, business users can add, edit and rearrange fields or change form logic in a few clicks. The solution creates any new database fields automatically, so new forms and journeys go live without waiting for a software release.

Does Juris Access support omnichannel onboarding for customers, dealers and merchants?

Yes, Juris Access brings customers and partners together on one connected onboarding platform. Customers can apply anytime, anywhere, in their preferred language. Dealers, agents, merchants and other third parties work in the same system to submit and track applications, making it a natural fit for auto financing, credit leasing, personal loan and mortgage lenders growing through partner networks.

Can Juris Access pre-screen eligibility and score applicants in real time?

Yes, Juris Access has a built-in rule engine that pre-screens applicants instantly against basic eligibility criteria such as minimum age, income and nationality. Applicants know right away whether they qualify, and your sales team spends its time on leads that are ready to convert. For full applicant scoring with complex scorecards, pair it with Juris DecisionCraft, our automated decision engine.

How does Juris Access reduce onboarding abandonment?

Juris Access removes the friction that makes applicants give up halfway. It starts with personalised product recommendations that match each customer's needs and eligibility. Along the way, breadcrumb trails show exactly where they are, while intelligent document processing (IDP) speeds up data entry and reduces user fatigue. If they need to stop, they can save their progress and pick it up later through a secure link or their account login.

How does Juris Access use AI to personalise each customer journey?

Juris Access leverages AI to match every customer with the products that truly fit their needs and eligibility. Intelligent document processing (IDP) then auto-fills their details from uploaded documents, making every application quick and effortless.

Does Juris Access support digital signatures and video interviews for online KYC?

Yes, Juris Access enables customers to sign securely online with a built-in e-signature or a digital signature backed by a certificate authority appointed by the Malaysian Communications and Multimedia Commission (MCMC). Video interviews are also supported through a secure, password-protected link, and each session can be recorded and linked to the customer’s case.

Can customers track their application status in real time with Juris Access?

Yes, Juris Access keeps customers in the loop at every step. With a secure login and personal profile, they can follow their application’s progress and resume an incomplete one exactly where they left off. Every update syncs in real time, so the latest status is always just a click away, and SMS or email alerts keep them informed along the way.

Does Juris Access integrate with core banking, loan origination and digital channels through APIs?

Yes, Juris Access plugs straight into your core banking, loan origination and digital channels via industry-standard APIs.

Which credit bureaus and registries does Juris Access connect to?

Juris Access features built-in connectors to credit bureaus and registries such as CCRIS, CTOS, CBM and SSM, so verification and eligibility checks run seamlessly in the application journey. Other bureaus, registries and data sources plug in easily through industry-standard integrations.

How secure is Juris Access, and which certifications does JurisTech hold?

Juris Access secures every signed document with an encrypted, tamper-proof seal, while video interviews are password-protected and recordable for audit. For peace of mind, JurisTech is ISO/IEC 27001:2022 certified and has SOC 2 Type 1 and Type 2 attestation reports.

What should banks look for in digital onboarding software like Juris Access, and what belongs in an RFP?

Start with a platform that makes onboarding faster, simpler and easy to adapt as your business evolves. Then make these must-haves in your RFP: eKYC verification, automatic document capture, real-time eligibility pre-screening, partner-assisted applications and forms and workflows business users can change without developers. Juris Access combines these capabilities in one configurable platform, with the flexibility to support your onboarding needs today and your broader lending journey tomorrow.

Impress your customers with Juris Access today.

Request Free Demo

Request Whitepaper

Impress your customers with Juris Access today.

Request Free Demo

Request Whitepaper

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