3 New Trends for Business Debt Collection in 2021By Nuralia Mazlan| 2021-07-30T14:16:37+00:00 23rd March, 2021|3 new trends for business debt collection in 2021: a look at financial recovery trends and what multiple industries have done to push ahead during COVID-19.
The ultimate cloud-based solution to collect unpaid invoicesBy Laura Tsen| 2021-07-30T14:15:28+00:00 17th March, 2021|SMEs are suffering from unpaid invoices, cash flow problems, and if this issue is not solved, it would remain a barrier to many businesses succeeding.
Customer retention is the primary driver for lower cost and higher profitability for Malaysian BanksBy Mike Tuama| 2021-05-12T14:14:52+00:00 25th February, 2021|Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.
5 winning elements of a digital banking strategyBy Laura Tsen| 2021-05-12T14:18:18+00:00 23rd February, 2021|A well-executed digital banking strategy will raise financial awareness and literacy, boosting sustainable economic growth to various sectors and segments in Malaysia.
Self-deception: Getting out of the box with CEO See Wai HunBy Wai Hun See and Abdullah Al Hindi| 2021-02-23T09:28:09+00:00 11th February, 2021|The role we carry as leaders can at times be clouded with our own self-deception. See Wai Hun explains ways we can control our actions to avoid self-deception and hold accountability for our own actions.
Fintech 2021: the year of customer journeyBy Nuralia Mazlan| 2021-03-23T17:47:57+00:00 18th January, 2021|Surviving 2020 was no small feat, as it proved to be a disruptive year—with many industries coming to a halt. What changed the fintech industry in 2021?
Decoding Customer Acquisition in the Digital World for Malaysian BanksBy Mike Tuama| 2024-01-24T11:00:09+00:00 20th October, 2020|Customer acquisition in the digital world is getting complicated. Winning customers seems to be about access and convenience. Banks who digitised in the right time solved the acquisition problem. Let's find out how they did it!
Monash webinar: 20 tips to build your career plan at JurisTech (and beyond)By Reuben Thum| 2020-10-19T15:21:29+00:00 12th October, 2020|Find out how two of our luminary Jurisians threaded their career paths, plus other essential advice to find what you’re meant to do.
eKYC is critical for national security and a healthy economyBy Mike Tuama| 2021-04-28T10:34:28+00:00 5th August, 2020|eKYC is essential because it protects customers’ property, safeguards business dealings, provides a competitive edge in the market, and drives the survival of industries during crises. Let's dive into it.