Understanding Customer Experience in Banking An exceptional customer experience can be crucial in determining customer loyalty and business revenue in the long run. Read the full article to understand the importance of having a personalised digital banking customer journey and how you can elevate the experience for your customers. By Alisha Regina| 2024-01-17T18:02:37+00:00 7th March, 2023|Insights| Read More
Digital Banking and What It Means to Malaysia With the winners of the new digital banking licences announced, this, without a doubt, will be one of the biggest disruptions to Malaysia's financial services market. By Sabrina Looi| 2024-01-24T10:23:42+00:00 29th April, 2022|Fintech, Insights| Read More
Banking on Digital Banking: Multichannel Solutions In order to meet the high demands of customers especially youngsters, in this increasingly fast-paced world, undeniably digital banking must be open, fast, and convenient. With a multichannel solution, digital banking allows you to align to customers' new consumption behaviours, practices, and personal values. By Laura Tsen| 2022-06-10T09:51:08+00:00 22nd April, 2022|Insights| Read More
Digital Banking and its New Fintech Innovations We are in a digital world, where massive amounts of information flow globally at near-instantaneous speed. A robust digital banking platform will create new engagement models with digital ecosystems offering a unique, holistic digital banking experience for customers and businesses. By Laura Tsen| 2024-01-24T10:40:05+00:00 14th January, 2022|Artificial Intelligence, Insights| Read More
[Infographic] Banking on Digital Banking Power the customer's moments. Everything is connected. Reimagine tech and be agile. By Laura Tsen| 2021-07-16T11:55:50+00:00 27th May, 2021|Insights| Read More