The Ultimate Guide to Digital Banking Customer Experience Success This definitive guide explores how banks can master the digital banking customer experience — covering everything from evolving expectations and trust imperatives to omnichannel excellence and the strategic role of AI in shaping every interaction. By JurisTech| 2025-06-26T14:17:37+00:00 26th June, 2025|Featured, Insights| Read More
How to Stay Ahead of Customer Expectations in Digital Banking in 2025 Banking has entered the experience economy, and AI is at the core of it. Find out how banks are meeting modern customer demands with intelligent digital platforms that deliver smarter onboarding, proactive servicing, and real-time personalisation — all without adding complexity. By JurisTech| 2025-04-24T12:55:35+00:00 23rd April, 2025|Featured, Insights| Read More
What Digital Banks Know That Traditional Banks Don’t Digital banks in Southeast Asia are setting new standards in speed, personalisation, and operational efficiency—leaving traditional banks struggling to keep up. This quick 5–10 minute read explores the strategies digital banks use to thrive, the common challenges traditional banks face, and how they can bridge the digital divide through innovation, AI, and customer-centric transformation. By JurisTech| 2025-03-21T15:27:01+00:00 21st March, 2025|Featured, Insights| Read More
Achieve Better Decision Making with the Power of Data Orchestration Unlock the power of data orchestration and take your decision-making process to the next level! Learn how to achieve better results and make informed decisions with our latest article on data orchestration. By Sabrina Looi| 2024-01-17T18:01:30+00:00 24th March, 2023|Fintech, Insights| Read More
Understanding Customer Experience in Banking An exceptional customer experience can be crucial in determining customer loyalty and business revenue in the long run. Read the full article to understand the importance of having a personalised digital banking customer journey and how you can elevate the experience for your customers. By Alisha Regina| 2024-01-17T18:02:37+00:00 7th March, 2023|Insights| Read More
Learning About Fintech: How Technology can Change our Understanding of Finance The Fintech industry is an ever-growing area of opportunities, but with the expanding market and complex terminology, navigating through Fintech as a learner can be challenging. This article is for those that want to understand and take their first few steps into Fintech and learn what exactly it is and the technology that powers it! By Arielle Lee| 2023-03-22T11:28:44+00:00 3rd February, 2023|Fintech, Insights| Read More
Top 3 Artificial Intelligence (AI) Trends to Look Out for in 2023 What was once a science-fiction dream is now a part of our everyday lives. Artificial intelligence (AI) is evolving at an unprecedented pace and will lay the groundwork for more technological innovations and business opportunities. Here are three AI trends to lookout for in 2023. By Sabrina Looi| 2023-01-06T13:28:15+00:00 29th December, 2022|Artificial Intelligence, Insights| Read More
Now Is The Best Time To Upgrade Your Legacy Banking Software 95% of banks in the APAC region are still running on second or third-generation banking technology, which severely limits their ability to innovate and at the same time, bears an increasing cost. Read on to find out the benefits that come with upgrading your legacy banking software. By Ming Yih| 2023-01-06T13:27:51+00:00 7th December, 2022|Fintech, Insights| Read More
Financial Inclusion: How Digital Lending Can Help Increasing financial access to the borrowers who are unlikely to receive it is the first step to a financially inclusive society. Meanwhile, innovation and technology are the keys to making it happen. Here is how digital lending plays a role in driving a financially inclusive world. By Sabrina Looi| 2022-12-06T14:03:15+00:00 1st December, 2022|Fintech, Insights| Read More
CEO See Wai Hun on New Financial Landscape with Taylor’s University While digital innovation has brought favourable impacts to the financial industry, it also led to new competitors entering the financial space such as digital banks. By Sabrina Looi| 2022-11-24T10:39:08+00:00 18th November, 2022|News| Read More