• How to Achieve Customer Centricity in Banking?

    Banks and financial institutions (FIs) nowadays aim to provide seamless, hyper-personalised experiences across various touchpoints, ensuring that every interaction enhances the overall relationship between bank and client. Discover how banks and FIs can effectively achieve customer centricity in the banking industry.

    By | 2024-09-11T11:35:48+00:00 23rd April, 2024|Insights|

    Collection Strategies: Self-cure strategy and Data mining

    Collecting delinquent payments can prove to be challenging. Fret not, newer technologies have enabled the implementation of self-curing strategies through data mining. Read on to find out how a self-curing strategy functions and how can you utilise it to maximise your debt collection recovery rates!

    By | 2024-01-24T15:20:06+00:00 5th February, 2014|Insights|