Visa in collaboration with Malaysia Digital Economy Corp (MDEC) launched the Visa Virtual Digital Day 2021 with an interesting panel discussion Building a Digital Bank and Creating Value – Perspectives from Challengers and Enablers.
Customer retention is the primary driver for lower cost and higher profitability for Malaysian Banks
Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.
Digital banks are gradually emerging into the financial services industry and changing the way customers interact with banks. Learn more about digital banking from our CEO, See Wai Hun, and our Presales Manager, Natrah Nor Mohamed in a recent webinar hosted by UUM.