Customer retention is the primary driver for lower cost and higher profitability for Malaysian Banks Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity. By Mike Tuama| 2021-05-12T14:14:52+00:00 25th February, 2021|Insights| Read More
Decoding Customer Acquisition in the Digital World for Malaysian Banks Customer acquisition in the digital world is getting complicated. Winning customers seems to be about access and convenience. Banks who digitised in the right time solved the acquisition problem. Let's find out how they did it! By Mike Tuama| 2024-01-24T11:00:09+00:00 20th October, 2020|Insights| Read More
SOBA LAB webinar: Is your business ready for another potential lockdown? JurisTech’s CEO, See Wai Hun, was invited to be a panellist for a discussion on one of the most critical issues all businesses are facing now and will continue to face for the unforeseeable future. By Mike Tuama| 2020-10-26T10:47:11+00:00 19th August, 2020|News| Read More
eKYC is critical for national security and a healthy economy eKYC is essential because it protects customers’ property, safeguards business dealings, provides a competitive edge in the market, and drives the survival of industries during crises. Let's dive into it. By Mike Tuama| 2021-04-28T10:34:28+00:00 5th August, 2020|Insights| Read More
JurisTech solutions have new AI-powered eKYC features JurisTech entered into a partnership with WISE AI to change KYC to eKYC processes in banking, insurance, fintech, telecoms, and other industries in Malaysia. By Mike Tuama| 2024-01-24T15:04:25+00:00 17th July, 2020|News| Read More
Digitisation of the banking industry: past, present, and future prospects The impacted of digitisation on the banking industry is significant. It improved customer service, saved time, lowered operational costs, and read more By Mike Tuama| 2020-07-17T10:11:26+00:00 19th June, 2020|Insights| Read More