Overview

If you are a bank or a company that is in dire need of upgrading your bad debt recovery process, then you have come to the right place. Juris Agency is a banking software solution that enables the efficient collaboration of credit management units of companies and collection agencies. It uses a highly configurable workflow process in an interactive, web-based environment.

A paradigm shift in Agency Management

Juris Agency intensively covers the end-to-end process of agency management, from case distribution, to case management, to billing, to commission payment for your collection agencies.

It is a phenomenal web-based solution that comes with best-practice agency management processes, making this system second to none.

With Juris Agency, you will experience a paradigm shift from manual management to an online, collaborative environment with the external agencies making information available at your fingertips.

Managing a Group of Collection Agencies

Managing collection agencies can be an arduous task, but Juris Agency simplifies business and life for you. Our distribution of accounts to collection agencies is automated by using our comprehensive distribution engine, thereby reducing the stress of your workload and allowing you more time to shift your attention to other matters.

With the Juris Agency banking software, you are guaranteed an effective, yet forward-looking agency framework, making it easy to manage and track the collection agency’s performance, turnaround times, and productivity. These features give you the ability to control the flow of your collection process. Not only that, you also get to reduce the risk of writing off the debt and improving your cash flow.

Juris Agency also has a contemporary, built-in messaging feature that will provide the user with more time to plan collection activities.

Additionally, Juris Agency provides collection agencies an instant way of updating their logbooks, thus making it easier for banks to track and make new arrangements with customers who have improved their loan performance, thereby boosting cash flow, as less money goes to paying commissions.

Juris Agency Core Functionalities

• Effective Communication and Monitoring
  Juris Agency is fully capable of handling a large number of cases with ease, at the same time empowering you with the ability to check the status and progress of your cases, thus allowing you to make instantaneous updates, where you see relevant.

• Complete Case Workflow
  The distribution of non-performing loan cases or delinquent debt accounts to collection agencies depends on the case category, agency quota, and case location. Cases can also be auto-pulled back and auto-extended. All this can be conveniently configured by you, to suit your requirements.

• Integrated with Other Systems
  Juris Agency is well-integrated with other systems like the billing system, the payment system, and the commission processing system. Furthermore, it extensively supports all key enterprise integration standards such as XML, ISO 8583, Web Services/SOAP, making it well-suited for your needs.

• Fully customisable user interface
  The look-and-feel customisation process of Juris Agency, is effortless including colour management and information entered when a new case is created. On top of that, you can also create custom fields in Juris Agency to help ensure that your business needs are met.

• Supporting the Go Green Campaign
  Our Juris Agency banking software is not only user-friendly but also environment-friendly, aiming to preserve the environment and reduce the carbon footprint of its user. With Juris Agency, all information and instructions are kept in the electronic media. You can send instructions to your collection agency electronically via the Internet.

• Web-based
  Fully web-based for centralised processing, easy deployment, and lower maintenance and operating costs.

• Collaboration with Multiple Parties
  Proven framework for collaboration with multiple parties such as banks, customer agencies, and panel lawyers.

• Management Dashboard and Reporting
  A comprehensive and informative management dashboard with reporting tools based on overall collection agencies overview or selected collection agency overview.

• Multi-channel
  Juris Agency allows user activities to be performed via different types of communication channels. Users can create letter templates using Microsoft Word, configure standard email templates, and send faxes to designated debt collection agencies.

Other References

We also provide end-to-end management of the customer from loan origination to collection. For more information, you may refer to: