customer retention Archives • JurisTech

Customer retention is the primary driver for lower cost and higher profitability for Malaysian Banks

Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.

By Mike Tuama| 2021-05-12T14:14:52+00:00 25th February, 2021|Insights|

Juris Integrates CRC with Aspect PDS for Telekom Malaysia

Juris Technologies developed TM's Customer Retention & Collection System (CRC) to track delinquent customers and to carry out customer retention and anti-attrition initiatives.

By JurisTech| 2020-03-27T17:38:33+00:00 26th May, 2009|News|

Awarded Anti Attrition and Customer Retention Program for Telekom Malaysia

With Juris, TM can offer attractive retention packages to retain their customers.

By JurisTech| 2020-03-27T17:40:22+00:00 3rd July, 2007|News|