• Insights 2024-10-10T14:43:26+00:00

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    Case Study: Tenaga Nasional Berhad (TNB)

    By | 1st January, 2006|

    Juris Contact provides TNB's CRM application to input all public calls: the type of calls, the location of the outages, the estimated response time, the case status and tracking and escalation capability. JurisTech also handles the field force automation in TNB.

    Case Study: Telekom Malaysia

    By | 23rd September, 2003|

    Juris Collection was deployed with the primary objective of reducing TM's massive debts and providing a 360-degree view of the debtors' profile and activities.

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