Case Study: Tenaga Nasional Berhad (TNB)

Juris Contact provides TNB's CRM application to input all public calls: the type of calls, the location of the outages, the estimated response time, the case status and tracking and escalation capability. JurisTech also handles the field force automation in TNB.

By | 2020-03-27T17:40:57+00:00 1st January, 2006|Insights|