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  • Mobile banking trends 2022

Mobile Banking Trends in 2022 That You Should Know

The Covid-19 pandemic has caused an increase in demand for contactless payment, accelerating the shift from cash to digital options, especially mobile banking. Here are 4 major mobile banking trends to look out for this year and in the years to come.

By Sabrina Looi| 2022-06-10T09:51:43+00:00 6th April, 2022|Insights|
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  • Customer Retention

Customer retention is the primary driver for lower cost and higher profitability for Malaysian Banks

Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.

By Mike Tuama| 2021-05-12T14:14:52+00:00 25th February, 2021|Insights|
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