30th July 2024 – JurisTech had the honour of presenting at IBM’s Financial Services Roundtable in Thailand. Representing JurisTech, our esteemed COO, Naaman Lee, delivered a compelling presentation that is in conjunction with the roundtable’s theme, which focuses on the critical need for integrating digital technologies to optimise operations and enhance customer experiences in the banking industry.

Group picture of all the attendees of the IBM Financial Services Roundtable in Thailand.
11th from left: Francis Goh, VP of IBM Z Systems & LinuxONE, 8th from left: Khong Wai Leong, OpenShift Sales Leader of Red Hat, 14th from left: Ramkumar Kasiviswanathan, Regional Head APAC of Clari5, 10th from left: Manish Sharma, VP of Business Development of Worldline Global, 3rd from left: Felix Chua, Chief Digital Transformation Officer of MVI Technology, 13th from left: Naaman Lee, Chief Operating Officer of JurisTech

In his address, Naaman highlighted how JurisTech’s advanced solutions are revolutionising the financial sector. By focusing on speed and precision, JurisTech has empowered banks to enhance their lending processes dramatically.

JurisTech has spearheaded digital transformation for over two decades, offering a suite of innovative software solutions that enhance efficiency and improve customer experience in lending and recovery operations. Naaman highlighted several of JurisTech’s key offerings:

• JurisTech’s Digital Onboarding Platform: A digital customer experience platform that streamlines the onboarding process, ensuring a smooth and engaging experience for clients from the get-go.
• JurisTech’s Loan Origination System: This system manages case processing from application to customer acceptance, significantly reducing the time required for loan approvals.
• JurisTech’s Credit Administration Platform: A credit administration system that connects bank users with law firms, facilitating better communication and efficiency in managing credit processes.
• JurisTech’s Debt Collection System: A platform that aids users in managing collection strategies, ensuring that financial institutions can effectively handle receivables.

The impact of these solutions has been remarkable. Notably, JurisTech has worked with leading financial institutions, including Malaysia’s largest mortgage lender and the largest non-bank financial institution (NBFI), by reducing loan processing times from days to mere minutes, leading to a 73% increase in average monthly applications for these clients. This efficiency is further supported by an impressive auto-judgement ratio of 42% in their loan origination system, facilitating the strategic acquisition of high-quality customers.

In addition to these advancements, Naaman highlighted that JurisTech provides AI-driven predictive analytics to optimise various aspects of lending operations. For instance, JurisTech has implemented solutions that predict customer payment behaviours, allowing for timely interventions that enhance cash flow and improve customer satisfaction. This includes a notable use case with Malaysia’s largest mobile telco, where JurisTech’s AI-driven predictive analytics improved postpaid invoice payment processes through timely interventions, leading to better cash flow and customer satisfaction.

Naaman also emphasised JurisTech’s commitment to “Gold-Standard Performance” in data integration, emphasising the company’s ability to handle terabytes of data with high quality and minimal production issues. This capability is crucial for large-scale operations, ensuring that financial institutions can rely on JurisTech’s solutions for seamless data management and operational efficiency.

“Thailand’s banking sector stands at the brink of a digital revolution. With the advanced capabilities of IBM’s ISV and our innovative lending software, we see tremendous potential for Thai banks to achieve unparalleled speed and accuracy in their operations. We are eager to support financial institutions in Thailand in driving economic growth and enhancing customer satisfaction,” said Naaman Lee, COO of JurisTech.

Naaman Lee, COO of JurisTech delivering his presentation with passion at IBM’s Financial Services Roundtable in Thailand,

As the financial services industry continues to evolve, JurisTech remains dedicated to leading the charge in digital transformation. By harnessing the power of technology, we are not only enhancing lending operations, but also setting new standards for customer service and operational efficiency.

For more information on JurisTech’s innovative solutions, visit our Solutions Page. 

About JurisTech

JurisTech is a global leading company, specialising in enterprise-class lending and recovery software solutions for banks, financial institutions, telecommunications, and automobile companies worldwide.

We power economies by reimagining financial services with cutting-edge software solutions, leveraging composable architecture and generative AI. Our offerings include artificial intelligence (AI), auto-decisioning, digital customer onboarding, loan origination, credit scoring, loan documentation, litigation, and debt collection.

Our solutions have enabled businesses across a broad array of industries to undergo digital transformation, providing enhanced customer experiences and, most importantly, achieving their business goals.