What is Juris V-Box?
Juris V-Box is an all-in-one solution that enables financial institutions to collect, track, and secure customer documents throughout a relationship between the customer and the financial institution.
It is a cloud-based solution with benefits to financial institutions, insurance providers, credit leasing companies, and other organisations that include:
- Reduces human interaction in the document collection process.
- Encrypt and secure all collected documents
- Centralise documents in a cloud-based repository
- Quick solution implementation
- Save operational cost
- Reduce the time taken to submit and manage financial products applications
Why use Juris V-Box?
THE PROBLEMS FACED BY FINANCIAL INSTITUTIONS:
1. Security of personal data
Financial institutions currently receive documents via private emails, Google Drive, WhatsApp or other unsecured methods which may potentially lead to a personal data breach.
2. Multiple channels
Financial institutions are receiving both digital and physical documents through different channels and in various forms.
3. Incomplete applications
Financial institutions need to follow-up with customers multiple times to collect all relevant documents.
4. Non-unified customer experience
Customers may experience different journeys when submitting personal documents to the same financial institution.
THE SOLUTION: JURIS V-BOX
1. Highly secure, all-in-one platform, for document collection
- Highly secured platform to gather and streamline application documents from multiple channels
- Customer documents are secured and encrypted
2. Omnichannel, user-friendly, web-based platform
- Customers can snap photos or upload scanned documents anytime, anywhere
- Customers can use any device to upload documents
- Customers will receive a personalised document checklist based on the selected financial product
3. Send automated reminders
- The solution features tools to automate communications between customers and financial institutions
- Financial institutions can send automated reminders to customers with incomplete documents
4. Unified experience
- Permission-based access control for different users
- Multi-level authorisation with documents preview
How does Juris V-Box work?
1. Customer applications
A customer may apply through a financial institution’s website, physical branch, or 3rd party partners/agents.
2. Upload link
The customer receives a link to access the system and upload documents.
3. Uploading documents
A fast and secure system enabling customers to upload any number of documents.
4. Document sharing
Documents shared automatically with financial institutions via Juris V-Box for preview.
5. Application preview
The financial institution receives application documents to preview, makes decisions, and sends back a response.
Features and capabilities
1. For consumers and businesses
- Document checklist
- Mobile responsiveness
- Drag and drop uploads
- Camera access
- History logs and remarks
- Automated reminders
- Status updates
2. For 3rd-party partners and agents
- Create applications
- Secured document upload link
- History logs and remarks
- Advanced search features
- Status updates
- Dashboard and analytics
3. For financial institutions
- Application preview
- Secure document access
- Progress monitoring
- Dashboard and analytics
- History logs and remark
- Advanced search
- Provide feedback to agents and sales teams
Other References
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