Building a Digital Bank and Creating ValueVisa in collaboration with Malaysia Digital Economy Corp (MDEC) launched the Visa Virtual Digital Day 2021 with an interesting panel discussion Building a Digital Bank and Creating Value – Perspectives from Challengers and Enablers.
Fintech 2021: Striving for a sustainable futureThe pandemic brings major disruption across all industries; what should Fintech industry strive to do now in enhancing customer retention in 2021
Customer retention is the primary driver for lower cost and higher profitability for Malaysian BanksCustomer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.