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Fintech 2021: Striving for a sustainable future
Digital banking went through a massive transformation last year with online transactions, mobile applications, e-bills payments and e-KYC becoming the norm in our daily lives. With imposed movement restrictions, it creates high consumer demand for direct-to-consumer banking applications that are easily accessible, highly simplified, and user friendly. If 2020 is about survival, this year will be about inclusivity, convenience and sustainability. COVID-19 might have driven [...]
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Fintech 2021: Striving for a sustainable future
Digital banking went through a massive transformation last year with online transactions, mobile applications, e-bills payments and e-KYC becoming the [...]
Outbound call centres solution: How to maximise your calls to drive revenues
COVID-19 has impacted many outbound call centres. Due to lockdowns and travel restrictions, businesses steered towards outbound calls to drive more sales and revenue.
Why marketing is so significant in the financial industry
Marketing has shifted the dynamics in the financial industry. Learn more about iMoney's marketing practices and their big impact on the financial industry.
3 New Trends for Business Debt Collection in 2021
3 new trends for business debt collection in 2021: a look at financial recovery trends and what multiple industries have done to push ahead during COVID-19.
The ultimate cloud-based solution to collect unpaid invoices
SMEs are suffering from unpaid invoices, cash flow problems, and if this issue is not solved, it would remain a barrier to many businesses succeeding.
Customer retention is the primary driver for lower cost and higher profitability for Malaysian Banks
Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.
5 winning elements of a digital banking strategy
A well-executed digital banking strategy will raise financial awareness and literacy, boosting sustainable economic growth to various sectors and segments in Malaysia.
Self-deception: Getting out of the box with CEO See Wai Hun
The role we carry as leaders can at times be clouded with our own self-deception. See Wai Hun explains ways we can control our actions to avoid self-deception and hold accountability for our own actions.
Fintech 2021: the year of customer journey
Surviving 2020 was no small feat, as it proved to be a disruptive year—with many industries coming to a halt. What changed the fintech industry in 2021?