1st August 2024 – JurisTech had the privilege of presenting at the IBM Financial Services Roundtable in Kuala Lumpur, Malaysia. Our esteemed COO, Naaman Lee, delivered an impactful presentation, aligning with the event’s focus on the essential integration of digital technologies to optimise banking operations and elevate customer experiences.

Attendees at the IBM Financial Services Roundtable in Kuala Lumpur included prominent industry leaders:

• Francis Goh, VP of IBM Z Systems & LinuxONE
• Khong Wai Leong, OpenShift Sales Leader of Red Hat
• Ramkumar Kasiviswanathan, Regional Head APAC of Clari5
• Manish Sharma, VP of Business Development of Worldline Global
• Felix Chua, Chief Digital Transformation Officer of MVI Technology
• Naaman Lee, Chief Operating Officer of JurisTech

In his address, Naaman Lee underscored the transformative power of JurisTech’s solutions in the financial sector. He emphasised that by prioritising speed and precision, JurisTech empowers banks to significantly enhance their lending processes.

Founded in the midst of the 1997 Asian financial crisis, JurisTech has grown to become a leader as a lending and recovery solutions provider. Initially developed to provide solutions during a turbulent economic period, JurisTech has since evolved, focusing heavily on AI and digital transformation. Over the years, JurisTech has become synonymous with cutting-edge enterprise-grade solutions that drive efficiency and enhance customer experiences for banks and financial institutions.

“Our journey with AI began long before it became a buzzword. In 2005, we pioneered AI deployment for a major bank in Singapore, achieving an outstanding 97% accuracy. This early success set the foundation for our continued innovation and leadership in the lending and recovery software industry,” said Naaman Lee, COO of JurisTech.

Naaman introducing JurisTech to the attendees of IBM Roundtable Kuala Lumpur.

During his presentation, Naaman highlighted some of JurisTech’s standout offerings:

• JurisTech’s Digital Onboarding Platform: This platform revolutionises the customer onboarding experience, making it smooth and engaging from the very start.
• JurisTech’s Loan Origination System: Managing the entire process from application to acceptance, this system drastically reduces loan approval times.
• JurisTech’s Credit Administration Platform: By connecting bank users with law firms, this system enhances communication and efficiency in managing credit processes.
• JurisTech’s Debt Collection System: This platform helps users effectively manage collection strategies, ensuring financial institutions can handle receivables efficiently.

JurisTech’s solutions have delivered outstanding results. By reducing loan processing times from days to minutes, JurisTech has enabled leading financial institutions, such as Malaysia’s largest mortgage lender and the largest non-bank financial institution (NBFI), to achieve a 73% increase in average monthly applications. Additionally, an impressive auto-judgement ratio of 42% in their loan origination system facilitates the strategic acquisition of high-quality customers.

Naaman also highlighted the role of JurisTech’s AI-driven predictive analytics in optimising lending operations. JurisTech’s solutions predict customer payment behaviours, enabling timely interventions that enhance cash flow and improve customer satisfaction. A notable example is their work with Malaysia’s largest mobile telco, where JurisTech’s AI-driven analytics improved postpaid invoice payment processes, resulting in better cash flow and customer satisfaction.

JurisTech is dedicated to achieving “Gold-Standard Performance” in data integration. Naaman emphasised the company’s capability to manage terabytes of data with minimal production issues, ensuring seamless data management and operational efficiency for large-scale financial operations.

“Malaysia is not just our headquarters but our stronghold, where our journey began amidst the Asian financial crisis. We’ve built our foundation here, and it continues to be the heart of our operations and innovations,” said Naaman Lee.

As the financial services industry evolves, JurisTech remains committed to leading digital transformation efforts. By leveraging advanced technology, we are not only enhancing lending operations but also setting new standards for customer service and operational efficiency.

For more information on JurisTech’s innovative solutions, visit our Solutions Page.

About JurisTech

JurisTech is a global leading company, specialising in enterprise-class lending and recovery software solutions for banks, financial institutions, telecommunications, and automobile companies worldwide.

We power economies by reimagining financial services with cutting-edge software solutions, leveraging composable architecture and generative AI. Our offerings include artificial intelligence (AI), auto-decisioning, digital customer onboarding, loan origination, credit scoring, loan documentation, litigation, and debt collection.

Our solutions have enabled businesses across a broad array of industries to undergo digital transformation, providing enhanced customer experiences and, most importantly, achieving their business goals.