Nairobi, Kenya – On 25th February 2025, JurisTech CEO and Co-Founder, See Wai Hun, took the stage at the East Africa Banking Solutions Summit, organised by Malaysia Digital Economy Corporation (MDEC), at Villa Rosa Kempinski in Nairobi, Kenya, to share insights on how AI is shaping the future of banking. The summit, a key gathering of financial leaders, policymakers, and technology experts, focused on the latest trends in financial innovation across East Africa.

In her presentation, “Accelerating Digital Transformation: The Future of Banking in East Africa,” Wai Hun delivered a clear message: banks that embrace AI today will strengthen their ability to adapt, ensuring they don’t just navigate change but take charge of their future.

Wai Hun opened her session by emphasising the power of vision. The most successful institutions, she explained, are not those that simply react to change but those that anticipate and prepare for it.

In today’s rapidly evolving financial landscape, AI is becoming a key enabler of this preparedness, as it is streamlining operations, redefining risk management, and enhancing customer experiences. From instant loan approvals to AI-driven financial insights, banks that integrate these innovations today will be best positioned to navigate the future of finance with confidence.

JurisTech’s CEO, See Wai Hun, delivering her presentation at the East Africa Banking Solutions Summit.

Wai Hun introduced a strategic framework outlining three key stages of digital transformation: optimising technology to drive efficiency, streamlining operations to reduce costs and enhance decision-making, and expanding beyond traditional banking by monetising digital assets and adopting new business models.

“Banks don’t have to transform overnight. The key is to take strategic steps—start with AI to optimise existing systems, then scale gradually. The future of banking isn’t a sudden leap; it’s a steady climb toward innovation.”

— See Wai Hun,
CEO and Co-Founder of JurisTech

To illustrate AI’s impact, Wai Hun shared real-world success stories of banks already embracing these innovations. For instance, one bank cut loan approval times from days to minutes with AI-driven automation, boosting monthly applications by 73%. Another optimised loan recovery using AI-powered predictive analytics, identifying at-risk borrowers early and improving repayment rates. Meanwhile, a mortgage lender reimagined home financing with an AI-driven rent-to-own model, creating a seamless path to homeownership.

AI isn’t just refining banking—it’s redefining how institutions operate. Banks that integrate AI enhance efficiency, gain deeper insights, and strengthen customer relationships. The future isn’t about replacing human expertise but empowering it with smarter, data-driven decision-making.

As her session drew to a close, Wai Hun brought the conversation full circle, returning to her opening message about vision. She reminded the audience that the banks that thrive are the ones that see change before it happens and take steps early. Then, she posed a question that left them reflecting on their next move: Would they be the bank that had the vision?

JurisTech’s representatives engaging with the summit participants during the business matching session.

After a day of insightful discussions and knowledge sharing, the East Africa Banking Solutions Summit continued with a business matching session, where financial institutions, technology providers, and industry leaders explored potential partnerships and AI-driven opportunities.

The summit highlighted a pivotal moment for East Africa’s banking industry: institutions that embrace AI today will be better positioned to navigate the region’s evolving financial landscape. As digital transformation accelerates, JurisTech remains committed to empowering banks in East Africa with AI-driven solutions that drive efficiency, smarter decisions, and stronger customer engagement.

A group photo with the organisers of the East Africa Banking Solutions Summit.

About JurisTech

JurisTech is a global leading company, specialising in enterprise-class lending and recovery software solutions for banks, financial institutions, telecommunications, and automobile companies worldwide. JurisTech has been mentioned as a Representative Provider for Lending Ecosystems, as a Representative Vendor for Commercial Loan Origination Solutions, and as a Sample Vendor for Commercial Banking Onboarding across Gartner reports in 2024.

We power economies by reimagining financial services with cutting-edge software solutions, leveraging composable architecture and generative AI. Our offerings include artificial intelligence (AI), auto-decisioning, digital customer onboarding, loan origination, credit scoring, loan documentation, litigation, and debt collection.

Our solutions have enabled businesses across a broad array of industries to undergo digital transformation, providing enhanced customer experiences and, most importantly, achieving their business goals.