Juris IR Analyzer deployed for Jaring, a pioneer provider for internet gateway access for Malaysia, as a web based graphical reporting tool for the Avaya IVR transactions and analytics. With the Juris IR Analyzer, Jaring is able to view reports for IVR transactions in a more in depth, multi-dimensional and graphical manner.
JARING (Jaring Communications Sdn Bhd) is one of Malaysia’s largest internet service providers. It was the first internet service provider in the country and was formerly owned by MIMOS Berhad. Since 2006, it has been owned by the Ministry of Finance of Malaysia.