• Insights 2024-10-10T14:43:26+00:00

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    How to Stay Ahead of Customer Expectations in Digital Banking in 2025

    Banking has entered the experience economy, and AI is at the core of it. Find out how banks are meeting modern customer demands with intelligent digital platforms that deliver smarter onboarding, proactive servicing, and real-time personalisation — all without adding complexity.

    By | 23rd April, 2025|

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    How to Stay Ahead of Customer Expectations in Digital Banking in 2025

    By | 23rd April, 2025|

    Banking has entered the experience economy, and AI is at the core of it. Find out how banks are meeting modern customer demands with intelligent digital platforms that deliver smarter onboarding, proactive servicing, and real-time personalisation — all without adding complexity.

    What Digital Banks Know That Traditional Banks Don’t

    By | 21st March, 2025|

    Digital banks in Southeast Asia are setting new standards in speed, personalisation, and operational efficiency—leaving traditional banks struggling to keep up. This quick 5–10 minute read explores the strategies digital banks use to thrive, the common challenges traditional banks face, and how they can bridge the digital divide through innovation, AI, and customer-centric transformation.

    Everything You Need to Know About Scalable Banking: AI, Cloud-Native Tech, and Digital Transformation

    By | 11th March, 2025|

    Scalable banking is the future of financial services. As banks face increasing customer demands and regulatory complexities, AI, cloud-native technology, and microservices are driving seamless scalability. Discover how financial institutions can future-proof their operations, automate decision-making, and enhance efficiency with cutting-edge solutions.

    6 Game-Changing Use Cases of Generative AI in Lending and Recovery

    By | 20th February, 2025|

    Traditional lending and debt recovery processes are riddled with inefficiencies—outdated credit scoring, slow approvals, and rigid debt collection tactics. Generative AI is changing the game, offering real-time risk assessments, personalised loan structuring, and empathetic recovery strategies. In this article, we explore 6 game-changing use cases of Generative AI in lending and recovery, helping financial institutions boost efficiency, reduce risk, and improve customer experience. Read more to see how AI is transforming finance.

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