How Generative AI Agents Can Improve Your Bottom LineWhat’s driving banking efficiency and profitability in 2024? Generative AI agents. Discover how top financial institutions are harnessing Generative AI Agents to automate complex tasks, improve decision-making, and enhance customer experiences—all while reducing operational costs. Explore how these AI innovations are reshaping the financial industry in our latest article.By JurisTech|2024-09-26T14:56:24+08:0026th September, 2024|
[Infographic] Banking on Digital BankingBy Laura Tsen|2021-07-16T11:55:50+08:0027th May, 2021|Power the customer's moments. Everything is connected. Reimagine tech and be agile.
5 habits to develop to become a successful business analystBy Abdullah Al Hindi|2021-06-02T20:29:21+08:0010th May, 2021|It’s not an easy feat to become a business analyst. It takes time and dedication to improve one’s character and [...]
Fintech 2021: Striving for a sustainable futureBy Nuralia Mazlan|2021-04-28T10:33:21+08:0016th April, 2021|The pandemic brings major disruption across all industries; what should Fintech industry strive to do now in enhancing customer retention in 2021
Outbound call centres solution: How to maximise your calls to drive revenuesBy Laura Tsen|2021-04-16T17:53:19+08:0013th April, 2021|COVID-19 has impacted many outbound call centres. Due to lockdowns and travel restrictions, businesses steered towards outbound calls to drive more sales and revenue.
Why marketing is so significant in the financial industryBy Abdullah Al Hindi|2021-04-13T11:29:20+08:009th April, 2021|Marketing has shifted the dynamics in the financial industry. Learn more about iMoney's marketing practices and their big impact on the financial industry.
Customer retention is the primary driver for lower cost and higher profitability for Malaysian BanksBy Mike Tuama|2021-05-12T14:14:52+08:0025th February, 2021|Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.
5 winning elements of a digital banking strategyBy Laura Tsen|2021-05-12T14:18:18+08:0023rd February, 2021|A well-executed digital banking strategy will raise financial awareness and literacy, boosting sustainable economic growth to various sectors and segments in Malaysia.
Self-deception: Getting out of the box with CEO See Wai HunBy Wai Hun See|2026-10-13T16:22:13+08:0011th February, 2021|The role we carry as leaders can at times be clouded with our own self-deception. See Wai Hun explains ways we can control our actions to avoid self-deception and hold accountability for our own actions.
Decoding Customer Acquisition in the Digital World for Malaysian BanksBy Mike Tuama|2024-01-24T11:00:09+08:0020th October, 2020|Customer acquisition in the digital world is getting complicated. Winning customers seems to be about access and convenience. Banks who digitised in the right time solved the acquisition problem. Let's find out how they did it!